Below are frequently asked questions, you may find the answer for yourself
Need more information? Contact us cs@thaipueraria.com
Depends on your use purposes. The powder is made to use for consumption while the liquid extract is made for cosmetics use.
No side effects are expected or typical. All of our products carry cautions where appropriate.
We only use ethanol (potable alcohol), distilled water and properlyne glycol, or glycerin as solvents.
Our extract ratio for liquid extract is 10:1
Our powders are made from pure herb using slicing method that turns the dried herb into fine powder, whilst the liquid extract contains not only an herb but solvent. We extract the the active contents from the herb using various manufacturing process, so the extract is much more concentrated.
Shelf life of our powder is limited to 4 years whilst the liquid extract’s shelf life is 3 years.
Our herbs are grown in our farm and also sourced from wild resources in Thailand.
Our customer service team is available from 7:00am to 4:30pm Thai time, Monday to Friday and would be happy to help.
Just contact cs@thaipueraria.com
Please contact our agent for more details cs@thaipueraria.com
We ship internationally but for some countries in south africa, please contact us before placing orders.
Once a tracking number has been allocated to your order you’ll receive confirmation of this, via email.
2-3 business day. If the order quantity is larger than the temporary stock, it may take a longer time.
No. Our company policy does not allow us to send out free samples. There’re no samples for Reference Substances and for samples of Botanical Ingredients and Standard Herbal Extracts, we need to charge for each and it can be deducted from your further coming bulk order.
Yes, please contact us customer support email cs@thaipueraria.com
Keep them in a dry and cool place and protect them from moisture and direct sunlight.